Prices and Delivery Costs

The prices presented at the moment of placing an order are applicable to your purchase. Prices are denoted in Swedish kronor (SEK) for transactions in Sweden and in euros (EUR) for transactions in Germany, inclusive of VAT (sales tax). SVADiA, or the pertinent SVADiA partner for Partner products, retains ownership of the products until complete payment has been received.

We are pleased to offer free shipping on all orders throughout Sweden and Germany, with no minimum purchase requirement. Enjoy the convenience of complimentary delivery to your preferred post office location. Rest assured, there are no additional shipping costs for any order, making your online shopping experience even more enjoyable. The total amount, including any potential delivery fees, will be presented in the ordering process before your purchase is finalized, ensuring transparency and clarity.

Delivery

We are only obligated to deliver goods that are available in our warehouse, including those goods ordered from our suppliers. SVADiA also reserves the right for possible final sales of products until they have left SVADiA's warehouse. If a product is not in stock, we will contact you and refund all paid amounts without undue delay. In addition, we do not undertake to source ordered products from any other source. This also applies to orders for generic products (meaning products where only the current product type and characteristics are specified).

Products ordered through www.svadia.se are exclusively shipped to addresses within Sweden, while those purchased via www.svadia.de are specifically delivered to addresses within Germany. When indicating delivery times in working days, it refers to all days from Monday to Friday, excluding Midsummer's Eve, Christmas Eve, New Year's Eve, and national holidays in both Sweden and Germany (referred to as red days).

We deliver your products to the delivery address (nearest post office) you provided in your order. When you place your order, you will see the estimated delivery time. The delivery time is updated when we send the order confirmation to your email address.

If you choose regular delivery of your order, our goal is to deliver your order within 3 to 7 working days after you have placed the order.

Return and Refunds

• Returns accepted for 14 days
• Free return shipping
• No restocking fee
• No final sale items

Refunds are made automatically using the same payment method used to pay for your order. If the payment was made by invoice or by advance payment, the refund will be made to the account from which the payment was made. To make a transfer, we may require your account information.